(317)787-7555

3013 Stanley avenue, Indianapolis, IN 46227 us

The New Country Auto Parts, llc

OPEN HOURS 

MON-FRI (8:00 AM - 5:00 PM)

SAT (9:00 AM - 4:00 PM) 

WARRANTY POLICIES


  • If, within 30 days of purchase a mechanical part proves defective seller will, within a reasonable period of time, replace the part. 60 days for Motors and Transmissions.


  • In the event of a mechanical part is defective, and a replacement part is not obtainable, an in store credit will be issued to the account.


  • Electrical parts are not covered in any warranty and should be inspected before leaving the facility upon purchase.


  • Seller is not responsible for or liable for any incidental or consequential loss or damages.


  • No warranty or reimbursement on labor.


  • No warranty on seals, gaskets, fluids or coolant.


  • All sheet metal, glass and body parts are sold as is.


  • Incomplete cores are not acceptable for credit.


  • Damage or altered parts are not warrantied.


  • Keep your receipt. No claim or warranty without it!


  • No claim made on body parts colors or trim packages.


  • Overheating voids all warranties.


  • Unless stated otherwise on the face of this receipt, no other warranty is made or implied.


  • Seller is not responsible for buyer's error.


  • Buyer is responsible for determining suitability of parts purchased for purposes intended.


  • $50 fee on returned checks.


  • On returned items there will be a 20% restocking fee.


Engine Warranty


  • Used engines are guaranteed not to have a cracked block, head or bad crankshaft. Parts external to the cylinder block and the cylinder head(s) (i.e. water pump, distributor, ect) are not warrantied. These are left on the engine for the installer's convenience ONLY.


  • All conditions listed under terms of sale (above) apply.


  • Used engines guaranteed against rod knock, excessive smoking and excessive oil consumption.


  • It is recommended the buyer replace the timing belt and rear main seal and inspect gaskets prior or installation.


  • All parts on the engine at time of sale must be returned with the core engine for core credit.


Transmission Warranty


  • Improper detent adjustment, low fluid level, failure to install new filter (A.T. Only) broken front pump, or improper installation voids all warranties.


  • All conditions listed under terms of sale (above) apply.


  • It is recommended buyer replace front seal prior to installation.


"Sold As-Is" on ticket


  • If part is sold “AS IS” as stated on front of receipt then all warranty is null and void for all parts on that ticket/sales reciept.


Self-Pull parts

  • If the part was a "self-pull" part and was not removed by The New Country Auto Parts employees there is no warranty.
  • "Self-pull" part sales are made before any part is removed from the vehicle. If any additional parts are needed after the initial sale the customer must let a sales representative inside the office know before pulling additional parts.
  • Any tools broken, lost, or stolen while on The New Country Auto Parts premises are the customers responsibility.